Privacy Policy
11 Degrees Resin (“Company,” “we,” “us,” or “our”) operates in Washington State and provides residential and commercial epoxy coating services. We are committed to protecting your privacy and safeguarding the personal information you share with us through our website, advertising platforms, and customer communications.
This Privacy Policy explains how we collect, use, store, and disclose information when you interact with our website, submit a quote request, or contact us through digital advertising or direct communication.
Information We Collect
Information You Provide Voluntarily
We collect personal information when you:
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Request a quote
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Fill out a contact or lead form
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Communicate with us via phone, email, SMS, or social media
This information may include:
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Full name
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Phone number
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Email address
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Property address or service location
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Project details, photos, or messages
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser and device type
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Pages visited and interaction data
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Referring websites or ads
This data is used for analytics, website optimization, and advertising performance tracking.
Advertising & Lead Collection (Google & Meta)
We collect leads through:
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Google Ads
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Facebook & Instagram Lead Forms
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Website contact forms
When you submit your information through these platforms, you consent to being contacted by 11 Degrees Resin via:
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Phone call
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Email
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SMS/text message (if a phone number is provided)
Your information is used only for responding to your inquiry, providing estimates, and communicating about our services.
We do not sell or share your personal information for third-party marketing.
SMS & Phone Communication Consent
By providing your phone number, you consent to receive:
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Service-related calls or text messages
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Appointment confirmations
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Quote follow-ups
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP or contacting us directly.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Analyze website traffic
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Measure advertising performance
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Improve user experience
You may disable cookies through your browser settings. Disabling cookies may affect site functionality.
How We Use Your Information
We use your information to:
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Respond to inquiries and provide estimates
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Schedule and perform services
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Improve website performance and marketing effectiveness
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Comply with legal and regulatory requirements
We retain personal information only as long as necessary for business and legal purposes.
Information Sharing
We may share limited information with:
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Website hosting providers
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CRM systems and analytics tools
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Advertising platforms (Google, Meta) for campaign performance tracking
All third parties are required to maintain confidentiality and data security.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we follow industry best practices to reduce risk.
Washington State Privacy Rights
Washington residents have the right to:
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Request access to their personal data
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Request correction or deletion of personal data
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Ask how their data is used
Requests can be submitted using the contact information below.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under the age of 13.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.